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Professional Cloud Service Manager

The Professional Cloud Service Manager (PCSM) certification is the first course in the world focused on IT Service Management for Cloud Computing. 
This certification is setting the global standard of achievement for service management professionals involved with cloud computing and cloud based solutions and services. 

Organisations who upskill their staff to the Professional Cloud Service Manager certification will have experts onboard that will help maximise the business opportunities that cloud computing is creating.

The Professional Cloud Service Manager course is accredited by the Cloud Credential Council. The Cloud Credential Council is the international industry representation body mandated to develop and drive alignment of standards training and certification for individuals in the cloud computing domain.

Course Content
Course Introduction
Cloud Service Management Fundamentals 
Cloud Service Management Roles
Cloud Service Strategy
Cloud Service Design, Deployment and Migration
Cloud Service Management 
Cloud Service Economics
Cloud Service Governance
Showing the Value of Cloud Services to the Business
Popular Service Management Frameworks
Certification Exam Preparation

Unique Courseware and Book
The Professional Cloud Service Manager course provides each delegate with a detailed and comprehensive book. This book is unique to this course, is currently the only single reference point for service management for the cloud and is only available to participants attending the course.

To register for your place on any of the above or for more information email training@italliancegroup.com

All courses can be run on-site and closed booked for an individual organisation. 

Discounts on these courses may apply on multiple bookings. Please call +353 87 9202 905 for details. 

Industry Accreditations
I.T. Alliance Group is a member of the Cloud Credential Council and is a licensed ITIL Affiliate training organisation.