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Business Process Analyst

Park West/HybridConsulting & Competency
This is a wide-ranging role that can see you immersed in a variety of different projects. In general, you will work with both business and/or IT teams in our customer base to find the best way to design new processes and solve process-related problems using automation to optimise processes.

Role Overview

To find the best way to design new processes and solve process-related problems using automation to optimise processes, will often involve mapping existing processes and designing improved ones. Let´s not forget that the different parts of a company often speak different languages, so one of the tasks of the Business Process Analyst is to interpret business requirements As a Business Process Analyst, you will often find yourself holding meetings, researching processes, collecting data, analysing information, and performing related tasks. It will involve working with a core team in Auxilion to deliver project to our customer base. You will be required to meet with end users, observe processes in action and meet the key stakeholders of your project.

We are looking for BPA who have in-depth knowledge of process mapping and business process reengineering. That can analyse business processes and workflows with the objective of finding out how they can be improved or automated. They facilitate process workshops, after which they document any information elicited using process maps and business requirements documents. They may also be involved in documenting procedures and presenting new process designs to stakeholders for discussion.

It is the type of role that is perfectly suited to someone with a wide range of different skills rather than a candidate that has simply studied a certain discipline.

Responsibilities

  • Managing process change
  • Leading process redesign workshops
  • Educating business users responsible for managing and operating business processes
  • Monitoring, measuring and providing feedback on process performance and value delivered as a result of Business Process Optimisation
  • Facilitating process workshops that involve eliciting process requirements and liaising with users
  • Applying their knowledge of business process models and techniques to documenting processes including but not limited to SIPOC, BPMN,
  • Must be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives. 
  • Will be required to understand how ERP, BPM, CRM and BI tools operate. An understanding of protocols like SOAP, WSDL, XML and other key protocols is also desirable.
  • Prepares Process Models to show processes in the system that use cases go through.
  • Creates and Implements BA Plans.
  • Creates BRD for projects, which contained documents that are used to achieve the project goal.
  • Prepares & Conducts Elicitation.
  • Maintains Product Backlog to prepare User Stories for each Sprint effectively and efficiently during the project.
  • Trace and track requirements to avoid requirements Scope Creep.
  • Prioritized Requirements to managed requirements importance level throughout the project.
  • Prepare and create User Stories for development each Sprint.
  • Conduct Scrum ceremonies such as Demos and Retrospectives.
  • Create ERD, Data dictionary and Use Specification.
  • Analyze Organization Charts to determined which Stakeholder(s) to communicate with during the various stages of the project

Technical Competencies:

  • Expert in MS tools to create reports, Dashboards and Analyzed data.
  • Lean/Six Sigma Certification
  • BPM and or BA Certifications

Experience / knowledge in data analysis would be beneficial

 

Business Competencies:

5+ plus years in a similar role and ideally come from an operational, computer science or a business background.

A good candidate will typically have:

  • Strong analytical background and be a problem solver
  • Excellent diagramming and communication skills (written and oral)
  • Proven ability to run workshops and meetings.
  • Good stakeholder management skills. As the role involves dealing with clients and other business areas, it is expected that a BPA will have a good way of dealing with clients, selling ideas to them and delivering excellent customer experience
  • Has the ability to structure a large amount of information within a process framework

Project Management experience would be beneficial

Project Management experience would be beneficial

"Auxilion is committed to building a diverse, skilled and talented team. We want our team to be proud to work for Auxilion and enable them to do great work. If this sounds like the type of place you would like to work, please make sure you apply using the form below. We're looking forward to hearing from you."
Niamh, Rhona and Louise
Auxilion People & Talent team
Auxilion Careers

Apply now

If you are interested in this position, please use the form below to submit your application.

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