Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work directly on a client site working closely with the in-house team to provide the best possible technical service and customer experience that the client requires. As an organization, we offer all our employees access to an online training platform, career progression and a supportive environment.
Role Overview
As an Applications Support Engineer, you will be responsible for troubleshooting and resolving application issues and related technologies for Auxilion and Clients.
Position Responsibilities
Ability to troubleshoot and analyse configuration changes to resolve customer issues in Cloud based applications.
Knowledge of business logic within the application stack to identify and address bottlenecks.
Deploying fixes and code to new and emerging .Net application environment problems.
Keeping a focus on code and environment obsolescence to ensure continued compliance and support.
Technical Competencies
Excellent customer service and communication skills
Able to act as go-to specialist for all aspects of application, technical and process support at escalated levels
Knowledge and expertise in ITIL service support
Problem, Change and Release management
Development and execution of SQL server queries
Experience of supporting business applications
Business Competencies
Solution orientated
Attention to detail
Ability to influence business stakeholders
Excellent oral and written communicator
Organised and proactive mindset
"Auxilion is committed to building a diverse, skilled and talented team. We want our team to be proud to work for Auxilion and enable them to do great work. If this sounds like the type of place you would like to work, please make sure you apply using the form below. We're looking forward to hearing from you."
Niamh, Rhona and Louise
Auxilion People & Talent team
Apply now
If you are interested in this position, please use the form below to submit your application.
