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    Dev Ops Support Engineer (x2)

    Dublin, City Centre (On-site)Permanent
    Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers.

    Role Overview

    The Dev Ops Support Engineer will work closely with an important client ensuring that the business services chosen can be successfully executed and efficiently operated using appropriate Information Technology. Reporting to the APS Manager, you will be responsible for troubleshooting and resolving application issues and related technologies for the client application technologies.

    Responsibilities

    • Ability to troubleshoot and analyse configuration changes to resolve customer issues in On-Prem and Azure Cloud based applications.
    • Knowledge of business logic within the application stack to identify and address bottlenecks.
    • Deploying fixes and code to new and emerging .Net application environment problems.
    • Keeping a focus on code and environment obsolescence to ensure continued compliance and support.

    Knowledge and Experience 

    • Excellent customer service and communication skills
    • Able to act as go-to specialist for all aspects of application, technical and process support at escalated levels
    • Knowledge and expertise in ITIL service support
    • Problem, Change and Release management
    • Development and execution of SQL server queries
    • Experience of supporting business applications
    • Problem solving

    You will also have an understanding of existing and new technologies the SDLC, logging and monitoring software and to modern application packaging, deployment, containerization, and other supporting tools (SNOW, Jira, Confluence, etc.). Knowledge of automating processes PowerShell, or another modern language is advantageous.

    Critical Competencies

    • Attention to detail
    • Decision making & judgement
    • Communications
    • Problem solving and analysis
    • Technical & professional knowledge
    "Auxilion is committed to building a diverse, skilled and talented team. We want our team to be proud to work for Auxilion and enable them to do great work. If this sounds like the type of place you would like to work, please make sure you apply using the form below. We're looking forward to hearing from you."
    Niamh, Rhona and Louise
    Auxilion People & Talent team
    Auxilion Careers

    Apply now

    If you are interested in this position, please use the form below to submit your application.
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