Join our team
A rare opportunity has arisen to take the lead and drive the shared services delivery function for one of Ireland’s foremost managed services organisations.
The Head of SOC will work as part of the Operations Management Team, reporting to the Group Delivery Director, they will manage a team of 70+ people based in our Shared Services Centre in Sheffield.
Previous experience of managing large IT support delivery teams, ideally experience working within a managed service provider (MSP) environment.
The right person will have experience in managing complex multi-disciplined IT Managed Services and will have worked at a senior level in service delivery roles in a fast-paced business. We are looking for a Senior Manager who has 7 years’ experience managing managers, and leading operations in a customer focussed, remote support environment, covering Level 1 End User Service Desk through to Level 3 Infrastructure support.
This is a Senior role and reports to the Group Delivery Director. You will work as part of the Operations Management Team whose objectives and priorities are three-fold, firstly to create a great place to work for our employees, secondly to deliver a great experience for our customers, and finally to deliver profitable growth to our organisation.
The role is Permanent with lots of scope to develop and shape your own group and is located at our Service Operations Centre in Sheffield, UK.
Key targets for the role are:
"Auxilion is committed to building a diverse, skilled and talented team. We want our team to be proud to work for Auxilion and enable them to do great work. If this sounds like the type of place you would like to work, please make sure you apply using the form below. We're looking forward to hearing from you."
If you are interested in this position, please use the form below to submit your application.