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Managed Services Business Development Manager

On-site - Park West, DublinPermanent
Auxilion is an Irish owned organisation that has been in business since 2012 and is part of the I.T Alliance Group which commenced its operation in 1997. Our 500+ workforce is focused on “Building Digital Thinking into your Business”. To enable this, we have built our business around a number of Core services Consulting, Project & Programme Management Services, Managed Services and Digital Services, Modern Workplace and Technology Platforms.

Job Overview: 

This position is within our Sales Team. We are looking for the Managed Services Business Development Manager to drive net new medium / large scale Managed Services Opportunities for the business from Corporate, Enterprise and Public Sector customers in Ireland.   Auxilion has a strong existing base of Managed Service customers covering large complex back-end infrastructures of hundreds of servers (DC, Private and Public Cloud), Networking, BackUp and DR, Applications, End User support and onsite Deskside and Sys Admin resources

 

In this role you will nurture early stage relationships with customers, working with our Marketing function, Managed Service Solution Architect and ITSM Consulting Team to position Auxilion as a credible partner for Managed Services and drive these to opportunities.

Role Responsibilities: 

Working with clients who typically have between 250 and 5000 users you will develop and cultivate relevant contacts from C- level through to technical influencers and drive revenue for the various solutions on offer from Auxilion. The following activities are important for success in the role:

  • Building strong relationship with customer at all levels.
  • Researching the market and related (and competitive) products.
  • Work closely with technical Pre Sales, Architect and Consulting resources to understand customer requirements and position relevant solutions.
  • Work closely with bid management team to deliver suitable proposals.
  • Presenting the service offerings in a structured professional way face to face.
  • Listening to customer requirements and presenting appropriately to make a sale.
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
  • Calling to arrange meetings with potential customers to prospect for new business.
  • Responding to incoming email and phone enquiries.
  • Acting as a contact between a company and its existing and potential new markets.
  • Negotiating the terms of an agreement and closing sales.
  • Gathering market and customer information.
  • Representing the organisation at trade exhibitions and events.
  • Negotiating on price, costs, delivery and specifications with buyers and managers.
  • Challenging any objections with a view to getting the customer to buy.
  • Advising on forthcoming new service and product developments and discussing special promotions.
  • Liaising with the delivery organisation to ensure everything running smoothly.
  • Recording and reporting sales information on the company CRM system.
  • Reviewing your own sales performance, aiming to meet or exceed targets.
  • Gaining a clear understanding of customers' businesses and requirements.
  • Making accurate, rapid cost calculations and providing customers with proposals and quotations.
  • Feeding future buying trends back to the business.
  • Attending team meeting and sharing best practice with colleagues.
  • Attending weekly / monthly and quarterly sales meeting to report your progress and win.

Technical & Professional Competencies: 

The successful candidate will require the following:

  • Min of 5+ years’ experience in a sales role within the ICT Sector that included selling complex Managed Services
  • Experience of selling Managed Services into larger customers (min 250 – 3000 users) and comfortable talking to all levels within the customer from C Suite through Senior and Mid Level management and technical staff (including those outside the IT Function)
  • Experience responding to complex RFPs (ideally private and public sector)
  • Excellent verbal and written communication skills
  • Very competent presenting formally and informally to customers
  • Strong ability to influence
  • Adept with CRM and Microsoft Office
  • Self Starter with strong organisational skills
  • Great ability to network within an organisation

The role will be targeted on:

  • Successful delivery of sales target – Gross Margin Orders – and helping to grow the business year on year  
  • Customer Satisfaction
  • Building strong relationships with internal teams
  • Information recording on CRM system and strong reporting capability


 

"Auxilion is committed to building a diverse, skilled and talented team. We want our team to be proud to work for Auxilion and enable them to do great work. If this sounds like the type of place you would like to work, please make sure you apply using the form below. We're looking forward to hearing from you."
Niamh, Rhona and Louise
Auxilion People & Talent team
Auxilion Careers

Apply now

If you are interested in this position, please use the form below to submit your application.

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