Client stories

Canford Healthcare

Canford Healthcare, the UK based care home group needed a partner to project manage the implementation of a major cloud technology programme.  Employing over 1,000 staff across 10 care homes and 2 domiciliary care businesses in the South East of England, the focus of the project was to boost staff efficiency as well as resident and guest facilities through the IT upgrade.

“Over the last 12 months we have grown from five care homes to ten with staff increasing from 500 to over 1,000. We turned to Auxilion to make sure that our technology keeps pace and provides a scalable platform for future growth,” said Brian Cooney, Managing Director, Canford Healthcare

Canford had been using on premise servers and software. Integration between the various care homes was difficult and increasingly so as new locations came on board. The cost of replacing and maintaining a wide range of on premise servers was expensive and inefficient. Auxilion recommended a move to the cloud using Microsoft Office 365 for traditional desktop applications and email. Auxilion also set up Microsoft Azure for secure file and print services. Azure is Microsoft’s cloud based platform and infrastructure for building, deploying and managing applications and services.  

As part of the implementation, Auxilion upgraded Canford’s laptops so as to be able to run email and Office 365 for business. Senior staff who are on the road are using Microsoft’s Surface Pro tablets and can securely access central files from home or anywhere in the world with an internet connection. Auxilion also worked with Canford to upgrade secure wi-fi connections across all the homes for residents, guests and staff.

The new infrastructure has been carefully integrated with Canford’s specialist care home software application which incorporates care planning and scheduling and minimises administrative tasks to allow staff to focus on residents.

“Auxilion’s implementation and support people have been great. We specialise in care and Auxilion demonstrated the same commitment all along the way.”- Brian Cooney, Managing Director, Canford Healthcare

Auxilion Comment

“Canford has a clear vision of how it wants to become one of the UK’s premier providers of care and support services,” commented Paul Schmitz, Chief Sales Officer, Auxilion. “The implementation of a secure, scalable, reliable and cost effective technology cloud based platform is a one of the fundamental elements in helping to achieve that goal.”

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